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I have never dedicated a full blog to a resort before but The Intercontinental has been so amazing I thought they deserved recognition. The entire staff has been extremly friendly and accommodating. It is rare to experience a staff so dedeicated. They are obviously treated well and enjoy working here.
We have had direct interaction with Jesus the F & B director, pool staff, front desk staff, lounge staff and housekeeping. The housekeepers leave us beatiful towel art and special handwritten notes in our room. The beach attendant brings us complimentary cold bottles of water. Every single person says hi to us including maintenance and grounds keepers. They all smile and stop to talk to us.
Going way above and beyond is the Ambassador lounge staff on the first level. They have done everything possible to meet our needs.
The grounds are gorgeous. The beach is beatiful. The rooms are updated and extremely comfortable.
It really is attention to detail and the little things that can make a stay memorable. We occasionally jaunt off the mexico for a quick getaway. From now on we will consider returning here to the welcoming staff and beautiflul resort of Intercontinental Isla Verde.
Way to go team. We will enthusiastically recommend you to everyone we know.
PS. I have also uploaded a photo album of the property.
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