This is disgusting these peolpe don't deserve our business. I'm due to fly to Iceland at the beginning of June so I'm on tenterhooks every time I switch the TV on I'd advise anyone with travel plans already booked to make more than one phone call to the airline/insurance broker/insurance company/airport. Sometimes you'll get different stories depending on who answers. If anything seems inconsistent, pursue it doggedly until you know exactly what your rights are. (Can you tell I'm speaking from experience?) As well as the practical aspect of getting home, you need to make sure your travel's covered by your insurance policy. I use a firm of in Lancashire they're a family firm so in many cases they're cheaper than the bigger brokers. Certainly worth a look.