Sukhpreet
need to apologise, it's good to read aoehtnr perspective to this problem, and certainly from a travel agent's perspective.I think the majority of complaints are that you have accidently (I nearly booked a flight Cronin' rather than Cronian') entered their surname and they are then forced to book all over again. This to me is unfair. Most airlines though would change that but there's been cases where that's not happened.You are right that this is common where people are booking their own flight, which let's be honest is very easy to do I am sure though that even travel agents make mistakes though, would you agree? Good points made though, and a healthy discussion is what this blog is all about. Thanks.
Sukhpreet need to apologise, it's good to read aoehtnr perspective to this problem, and certainly from a travel agent's perspective.I think the majority of complaints are that you have accidently (I nearly booked a flight Cronin' rather than Cronian') entered their surname and they are then forced to book all over again. This to me is unfair. Most airlines though would change that but there's been cases where that's not happened.You are right that this is common where people are booking their own flight, which let's be honest is very easy to do I am sure though that even travel agents make mistakes though, would you agree? Good points made though, and a healthy discussion is what this blog is all about. Thanks.