Instructions to avoid traps in Car Hire
The European Consumer Center of Greece has issued a special newsletter to protect consumers who hire a vehicle in one of the EU Member States, including Norway and Iceland, for their rights as well as for everything are aware during the booking and upon receipt of the use and delivery of the vehicle in order to avoid unpleasant surprises at the end of the journey.In recent years, more and more Greeks travel to Europe for work or leisure and decide to rent a car or other vehicle, either directly from the rental companies' websites or through intermediaries (travel agencies, travel agencies, hotels, airlines, etc.). So are the citizens of other countries who choose to visit our country.How to avoid traps When booking in advance, directly or through an intermediary (agent), it can be done while we are in our country and, usually, in our language. At the same time, we have time to study the terms and ask for clarifications. On the contrary, if we rent the vehicle when we are already outside Greece, these conditions are generally not met.- When the contract is concluded off-premises or on-line, mainly on-line, the consumer's right to an unjustified withdrawal within 14 calendar days (Article 3l of Law 2251/1994) does not apply with a refund and the terms and conditions for cancellation are defined by the contract.- Before booking, we search and study the basicsterms of the contract that we will sign with the rental company, whether to rent it directly or through an intermediary (agent), to avoid unpleasant surprises. In particular, we specify the total amount of our debt and the eligible means of payment (credit or debit card, cash).- Consumers often book a car through an intermediary (eg travel agent, hotel, airline, etc.) and pay the requireddeposit with debit card. When, later, they appear to the rental company to pick up the car, it often refuses to accept the debit amount for the commitment of the amount of the guarantee and requires a credit card or rejects cards in which the letters are not embossed or not of a specific type .x visa). All of the above must be clarified before the car is picked up.